Meet Our Team

Administrative Staff
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Kathy Panepento

Founder, Director of Resident Care and Doula Services

About Kathy

Jeff Allen

Executive Director

About Jeff

Diane Sia

Director of Development

About Diane

Gail Smith

Office Manager

About Gail

Emily Crawford

Coordinator of Volunteer Services

About Emily

Board of Directors
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Steven Johnson, President
Tom Finn, Vice President
Jackie Swinarski, Secretary
Wendy Morse, Treasurer
Charlotte Crawford
Dr. Mary Obear
Kelly Bermingham
Paul Figelow
Steve Grice
Donna McJury
Kathy Panepento, Founder
Robert Friedman, Legal Counsel

Volunteers
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The selfless and compassionate volunteers are the main foundation of Crossroads House.
See the Volunteering Page

The Crossroads House, Batavia NY

Crossroads House began its mission in 1998, as a comfort care home for residents of Genesee, Wyoming, and the surrounding counties of western New York. It is our honor to care for those who are in their last three months of life. We are an alternative to a hospital or nursing home when care can no longer be provided at home. Our trained staff and volunteers tend to the physical, emotional, spiritual, and social needs of our residents while affirming a dignified quality of life, 24/7. We become the ones who do the caregiving so you can be a family again: making memories, building a legacy, sharing your love. To our future residents: we will help you live your best life until you take your last breath.

Crossroads House is a nonprofit two-bed comfort care home in Batavia, NY.

11 Liberty Street
Batavia, NY 14020

Phone: (585) 343-3892

Monday - Sunday: Open 24 hours